With the increase in electronic commerce, added to the wide
range of products found online, it is important to distinguish the threats that
digital sales may eventually hide.
To begin with, it is necessary to clarify that buying
online is not synonymous with scam, theft, fraud or loss of data. On the
contrary, it is a business that has many benefits but that, like physical
sales, can also present potential threats.
It is not so difficult to understand this sustained growth,
because instead of walking to a bank and queuing to pay a bill, many are
preferring to do the same in a matter of seconds from their cell phone or
computers. The above is just one example of how the benefits of electronic
commerce translate into savings in time, money and physical effort. There are
even payment methods that, with prior authorization from the user, are capable
of automatically discounting the amount to be paid by the person, making
forgetting to cancel an invoice a thing of the past.
If this scenario is transferred to buying items online, the
fact of not leaving the house and receiving the products at home is another
component that attracts many to resort to this type of purchase.
However, just as in physical commerce, one must be aware of
not receiving a false bill, a poor quality product or being scammed, in the
virtual plane, a series of recommendations must also be addressed to avoid
being victims of criminals who they operate under various modalities associated
with the Internet.
For this manager it is essential to validate elements such
as the reliability of the web page in which the purchase is being sought. The
above can be achieved by verifying the terms and conditions that it has, which
explains, for example, what happens if the purchased product does not meet the
customer's expectations or something contrary to what was ordered simply
arrives; that the platform shows an investment by the developers in such a way
that it is easy to navigate, that it does not have spelling errors and that the
prices shown by the products are not incredibly low; All these factors are
indicators that a page may be a hook to scam potential buyers.
Bernal also assures that the type of threat most present in
Colombia is ' phishing ', a form in which, for example, a criminal can pose as
a purchasing agent for a company and request sensitive information from the
victim such as the number of your credit card, the expiration date and the
security code, data with which you can make purchases in a non-present way.
The problem with this is that some regulations allow
companies such as travel agencies to request this type of information by phone,
then the question that remains for the buyer is how to know that the person who
is calling me is really an agent of purchases? Needless to say, the main
recommendation is to distrust at all times and not deliver, under any reason,
that information by phone, mail or chat
With the intention of providing security in purchases that
involve payments by credit or debit card, there are platforms such as Mercado
Pago and PayU, among others, whose mission is to guarantee a correct
transaction; Having said the above, it is prudent to verify that the purchasing
portals have one of these companies that, preferably, comply with international
standards in this matter.
You should be sure about the mail and transaction you’re
doing is safe and for that you need total security while doing online
transaction or Internet banking. Total security will help you from being
trapped and be safe from scams.
An additional tip is, whenever possible, always make
transactions on trusted computers that are connected to secure internet
networks, since cybercriminals can install ' malware ' on computers to spy on
people's information and steal sensitive data. In the same way, it is
recommended to handle secure passwords, which are not the same to access other
portals such as social networks or emails and have a software that give you total
security on your activities done online.
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